We very carefully reference check and monitor cleaners.
We also get feedback and user reviews from customers about cleaners.
- Reference checking:
All cleaners with a reference checked badge have been reference checked. Members can even listen to a recording of the conversation from when we contacted the reference and for the small amount of references that did not want to be recorded you can read transcripts of the conversations.
If a cleaner has not been reference checked it is only because a previous customer has not yet requested it, simply press the ‘check references’ link and we will promptly do this for you.
You can of course also see the contact details of all cleaners' references.
- Cleaners monitoring:
We encourage clients to tell us any problems with their cleaners, Opal Cleaning then ask cleaners to resolve the problem and they are usually very responsive.
We also carefully watch all communications and profiles on the site which enables us to see exactly what is going on and ensure only the best cleaners get to the top of the list.
- Customer reviews:
Just like any online marketplace, cleaners want good reviews and really do not want bad ones. Just like on Ebay, Amazon Markplace, TripAdvisor and other such marketplaces, the review system is very powerful at ensuring customers get the best service from their cleaner.
There are 11,591 registered domestic cleaning people on the site.
You can put a free advert for a cleaner on the job board and see all the great cleaners that apply. There is no obligation of any kind and no need to enter any payment details, you only need to subscribe if you would like to contact the cleaners.
Being online it is the most cost effective, quickest and easiest way to find your perfect cleaner.
Also please do always feel free to contact us for any help and advice you may need, to ensure you get the most out of the website and find your perfect cleaner.
We are United Kingdom’s first, largest and most trusted online service for finding a domestic cleaning person.